Records in this category
- How to update the map using Windows?
- Where can I download map updates?
- Where can I download software updates?
- What maps are available for carNAVi?
- How to delete additional maps?
- How to fix indexing error after installing more maps.
- Installing maps using Mac OS
- How to update the map using Mac?
- Potential false postive virus alarm
- How to solve "wrong version" error during update?
- How can I get the carNAVi App for smartphones?
Tags
Potential false postive virus alarm
We received reports that some users across the network were receiving Norton Antivirus alerts about an intrusion or virus alert while downloading a carNAVi map update or map installer assuming that the map updater has been infected possibly by a virus or malware.
We have confirmed that this is a false positive with 100% certainty, caused by the patch algorythm the carNAVi map updater uses. Our map updates are using a special technology to reduce the download size, which some sensible Antivirus programs assume to be a virus.
All our software has been carefully scanned using several latest and modern Antivirus software, and it's definitely clean.
We are working on a solution on this and reported the false positive to the Norton team. In the meantime just ignore it or deactivate your Antivirus software for the time of map updating.
You may also check the authenticity of the download by comparing the MD5 checksum, which is listed for each file in the download database. A free program to check the MD5 sum is available at http://www.winmd5.com/
Related entries:
- How to update the map using Windows?
- How can I record a road track?
- Can I install more languages?
- GPX Track recording causes problem
- Installation of Speedlimit Alerts failed
Revision: 1.5